Mari Berhubung < Bantuan & Sokongan Astro Maklum balasBeritahu kami lebih lanjut mengenainya di bawah. Wakil kami akan menghubungi anda secepat mungkin. Jenis maklum balas - Select - Account/Subscription General Enquiry Payment/Billing Product & Service Relocation Technical Issues Isu - Select - I have an enquiry/request on my subscription I would like to add/remove Multiroom I would like to add/remove Streaming Apps I would like to change my contact info I wish to change ownership of Astro account I would like to modify my subscription I wish to reactivate my account I have an enquiry on Astro ID deletion I wish to terminate my account I would like to update my MyKad/ MyTentera number Isu - Select - I have a general enquiry I have feedback about customer service I would like to subscribe to Astro I have an enquiry on marketing & promotional newsletter I'm not happy Support for Kg Bahagia Victims Isu - Select - I have issues with payment I have an enquiry/a request on unclaimed monies I have an enquiry about e-Invoice I want to ask about a refund I want to ask about my billing Refund request - Termination of account Refund request - Excess Payment Refund request - Wrong Payment Transfer credit balance Isu - Select - I have an enquiry/feedback about Astro's products/services I have a request on Astro latest product/service offering I'm interested in Civil Servants Campaign I have an enquiry/feedback on streaming Apps Isu - Select - Relocation at same address request De-install only request Re-install only request De-install and re-install request Broadband relocation request Enquiry/Complaint on relocation Isu - Select - I’m experiencing issues with my Astro Box I’m experiencing issues with Astro Fibre I want to enquire about installation I have an technical issue with my streaming Apps Check out our exclusive offers here! See our related FAQ page below for solutions on this topic.Refund Request See our related FAQ page below for solutions on this topic:Billing Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:e-Invois See our related FAQ page below for solutions on this topic:Payment See our related FAQ page below for solutions on this topic:How to terminate my Astro account? See our related FAQ page below for solutions on this topic:Update contact details See our related FAQ pages below for information on this topic:Multiroom We hear you! Let us know your preferred pack you would like to change for your Astro subscription and upload your Civil Servant ID/ Payslip (header only) showing the Ministry/ Letter of employment/ Pension Card/ Letter of retirement. Learn more about the offer See our related FAQ page below for solutions on this topic.Refund Request Please indicate the refund amount in below Description box.Do ensure your Astro account already terminated prior to refund request. See our related FAQ page below for solutions on this topic:How do I reconnect my account? Untuk bantuan segera, anda boleh hubungi penasihat jualan kami di 1300-82-9888 dari 9 AM – 6 PM setiap hari. Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:e-Invois Rujuk halaman FAQ berkaitan kami di bawah untuk penyelesaian mengenai topik ini.Permintaan Bayaran BalikSila nyatakan jumlah lebihan pembayaran di kotak Keterangan di bawah. Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:Astro GOMy AstroAplikasi Penstriman Lain Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:Pemindahan Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami.Bantuan Teknikal Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:Bantuan Teknikal Jalur Lebar Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:Panduan Pengguna - Box Berdefinisi Tinggi (HD)Panduan Pengguna - Ultra Box / Ulti BoxPlug and Play Lihat soalan lazim berikut untuk mencari penyelesaian bagi isu yang anda alami:Astro GOMy AstroAplikasi Penstriman Lain Lihat soalan lazim berikut untuk prosedur Memindah Milik akaun:Apakah prosedur untuk menggabungkan / membahagi akaun saya?Sila lengkapkan borang ini untuk memproses permintaan anda:Borang Pemindahan Pemilikian Peralatan Type of Apps - Select - My Astro App Astro Go Astro Smart Tv Netflix Disney+ Prime Video Astro Fibre App Viu Premium HBO Max iQIYI Simply South BeIN SPORTS CONNECT Zee5 WeTV MuslimPro Qalbox Sun NXT My NJOI App Keterangan Lampiran Maximum 3 files.15 MB limit.Allowed types: gif jpg jpeg png bmp txt rtf pdf doc docx ppt pptx xls xlsx xml svg zip. Info peribadiAstro account number fieldsetAstro account number/ MyKad/ Passport- Select -Account No.MyKadPassportNombor akaun AstroMyKadPassportFull name as per PassportSalutation- Select -MrMsNamaNombor telefon+60E-melPreferred contact method- None -CallEmailButiran penempatan semulaAlamat semasaAlamat baruTarikh penempatan semula Saya bersetuju bahawa yuran pemindahan sebanyak RM65.00 mungkin dikenakan. Kaedah bayaran balik - Select - Payment via local bank Payment via foreign bank Payment via Credit card Nama bank Nombor akaun bank Nama akaun Kod SWIFT bank Kod IBAN Currency Jenis kad - Select - VISA MASTER AMEX 4 digit terakhir nombor kad kredit Saya telah membaca Terma dan Syarat dan Notis Privasi dan memahami dan saya akui maklumat yang diberikan adalah benar, tepat dan lengkap.
Jejak
Log masuk
